Shipping & Delivery
At CoolUsbSticks.com, we are as excited as you are about your new purchase and strive to deliver it to your doorstep as swiftly as possible. Below you’ll find detailed information regarding our shipping processes, delivery times, and policies designed to ensure a transparent and satisfying shopping experience.
Delivery Times
United States:
- Estimated Delivery Time: 8-12 business days
International:
- Estimated Delivery Time: 10-18 business days
Please Note: The above timelines are estimates and commence from the shipping date, rather than the order date. They reflect standard delivery times; however, some orders may be subject to longer transit times due to factors outside our control.
Order Processing
The processing time for orders is typically 2-5 days. Note that this does not include weekends or holidays. Processing time is the period when your item is sourced, packed, and dispatched to you as quickly as possible.
Factors Affecting Shipping
Several variables can affect the delivery of your package, including:
- Package Weight & Dimensions: Heavier and larger packages may take longer to process and transport.
- Dispatch Point: The originating location of the shipment can impact transit times.
- Destination: The distance and accessibility of the destination country or region.
- Freight Service: The type of shipping service used (e.g., DHL, EMS) will affect delivery speed.
Customs, Duties, and Taxes
All international shipments must clear customs, which can add time to the delivery process. Please be aware:
- Customs Duties: These are the responsibility of the recipient. CoolUsbSticks.com is not responsible for any fees charged by customs.
- Customs Clearance: If items are held by customs after leaving the originating country, the buyer is responsible for clearing the items.
Free Worldwide Shipping
We proudly offer free shipping to most countries around the globe. Please be aware that free shipping may not include a tracking number.
Tracking Your Order
You will receive a confirmation email with a tracking number once your order is shipped. You can use this number to check the status of your delivery. In the case of free shipping, tracking may not always be available.
Important Tracking Information:
- Separate Shipments: Items from the same order may be shipped separately for logistical reasons.
- Customs Fees: We are not responsible for any customs fees incurred upon delivery.
- Tracking Status: The tracking status may not immediately reflect the actual status of the package, especially during customs processing.
Support and Assistance
Should you have any questions or concerns regarding your order’s shipping and delivery, our customer service team is here to help. Contact us directly, and we will assist you in any way we can.
We thank you for choosing CoolUsbSticks.com, and we look forward to providing you with products that inspire and facilitate your digital lifestyle.
